HSBC

Assistant Marketing Manager - 12 Month Fixed Term Contract

Birmingham,Birmingham,United Kingdom; Chester,Cheshire West and Chester,United Kingdom; Leeds,Kent,United Kingdom; Sheffield,Sheffield,United Kingdom
  • Salary average
    -YEAR
  • Type of employment
    Contract, Full-time, Temporary

Company

We're here to use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Responsibilities

  • Create and deliver best in class, customer centric marketing comms from initial briefing to delivery working with key stakeholders
  • Work with business stakeholders to understand their needs and expectations and manage the needs within the wider scope of the customer communications planning and approval process
  • Work with the CRM team to maximise the opportunities through different channels and create highly personalised comms
  • Ensure all activity is fully measurable to maximise efficiencies - looking for opportunities to reduce budget, resource or process steps - creating a cycle of continuous improvement whilst understanding and supporting the commercial outcomes
  • Be the voice of the customer: using insights to base decisions on, creating good outcomes for customers and seeking opportunities to give money more sparkle in line with our brand purpose
  • Identify opportunities to build your own capability through self-development and coaching
  • Ensuring that all Marcomms marketing campaign are delivered in a consistent and compliant manner by co-ordinating governance and operational issues, ensuring adherence to Global Standards and relevant FIMs

Skills used at work

  • Business
  • Communications
  • Marketing

Job ID: 0000KALA

Location: Chester, United Kingdom | Birmingham, United Kingdom | Sheffield, United Kingdom | Leeds, United Kingdom

Area of interest: Branch and Retail Banking

Job type: Fixed Term - Full Time

Work style: Hybrid Working

Opening date: 24-Jun-2024

Closing date: 28-Jun-2024

Job description

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

  • Create and deliver best in class, customer centric marketing comms from initial briefing to delivery working with key stakeholders
  • Work with business stakeholders to understand their needs and expectations and manage the needs within the wider scope of the customer communications planning and approval process
  • Work with the CRM team to maximise the opportunities through different channels and create highly personalised comms
  • Ensure all activity is fully measurable to maximise efficiencies - looking for opportunities to reduce budget, resource or process steps - creating a cycle of continuous improvement whilst understanding and supporting the commercial outcomes
  • Be the voice of the customer: using insights to base decisions on, creating good outcomes for customers and seeking opportunities to give money more sparkle in line with our brand purpose
  • Identify opportunities to build your own capability through self-development and coaching
  • Ensuring that all Marcomms marketing campaign are delivered in a consistent and compliant manner by co-ordinating governance and operational issues, ensuring adherence to Global Standards and relevant FIMs

Requirements

To be successful in this role you should meet the following requirements:

  • Competent and experienced marketeer, ideally within the financial services industry
  • Experience of delivering customer centric campaigns across different channels but ideally with specific email knowledge
  • Capable team member and participant, able to solve problems individually or in a group and committed to personal development
  • Strong organisational and planning skills with good attention to detail, a passion for quality and ability to prioritise
  • Good spoken and written communication skills and ability to interpret numerical data
  • Ability to build great relationships with stakeholders, influencing others and adding value
  • Comfortable working to deadlines and managing multiple campaigns

The base location for this role is Chester

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500

Job posted: Jun 24, 2024

Expiration date: Jun 29, 2024