Tusker - Implementation Assistant , Watford

End date

Thursday 09 May 2024

Salary range

£29,431 - £30,980

We support agile working

Click here for more information on agile working options.

Agile Working Options

Flexibility in when hours are worked

Job description

• JOB TITLE: Implementation Assistant
• SALARY: £29431
• LOCATION(S): Watford
• HOURS: Full-time
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Watford office.

About this Opportunity

Provide crucial internal support for the effective implementation of new schemes, and deliver excellent customer service for all our stakeholders / clients.

About us / Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for more information www.tuskerdirect.com

What you'll need

• Any experience of project managing the effective on-boarding of new customers, working with Business Development and Account Development Managers, acting as the point of contact for new customer during the implementation phase
• Have high attention to detail with raising and manage internal and external contractual agreements.
• Experience of managing credit requests with funders
• Being able to set- up and manage motor insurance, as well setting up new customers account and collaborating with other internal departments
• Collaborating with other department to manage and coordinate with building brand customer driver portals

And any experience of these would be really useful

• Excellent verbal and written communication skills
• High level of competence in using MS Office (Word, Excel, Outlook, etc)
• A passion for constantly delivering high level customer service
• An effective collaborator
• An ability to work well under pressure and to deadlines

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.