Contract Manager

Job Req ID: 32019

Posting Date: 23 Apr 2024

Function: Sales and Commercial

Unit: Business

Location: Chippenham (4308), Chippenham, United Kingdom

Salary: Competitive plus great benefits

Location: Bristol or Chippenham - 3 together, 2 wherever hybrid working

Why this job matters

As a Contract Manager, you'll be responsible for contract management within the Defence sector including revenue and cost, contract obligations, supplier management, risk management as well as the opportunity to be involved in wider initiatives across the team. We manage BT Business' largest managed contracts; managing business as usual service delivery alongside constant change to deliver projects and new business. Delivering capability to the Ministry of Defence with all the challenges they face really matters.

What you'll be doing

• Contract management of a defined contract or service within the Defence sector.
• Working closely with internal teams including contract finance team for management of financial forecast and working to support sales team for ease of doing business.
• Delivery of contract obligations and risk management.
• Working with third party suppliers relevant to your contract ensuring governance, measurement and SLA's are being adhered to.
• Involvement with delivering business as usual, projects and new change proposals.
• Stakeholder management of the contract owner and end user, including spending time customer-facing.
• Team management including direct reports and any contractors providing short-term resource requirements.

The skills you'll need

P&L

Contract Management

Cost Optimisation

Risk Management

Problem Solving

What we'd like to see from you

• Contract management experience and an understanding of contract management, large delivery contracts and processes such as project management, ITIL and contract and risk management and opportunities to automate where applicable.
• Experience working in complex environments/large programmes and the ability to work across organisational boundaries.
• Experience building strategic relationships with senior internal and external stakeholders.
• Excellent communication, influencing and problem-solving skills.
• Excellent people management skills with the ability to develop individuals.
• Willing and able to undergo Security Check (SC) level Security Clearance, Developed Vetting (DV) level would be desirable - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people – whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but – more than that – you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• Hybrid working - 3 together, 2 wherever
• 10% on target bonus
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100's of retail discounts including the BT shop

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.