Business Development Account Manager

Job Req ID: 32365

Posting Date: 18 Apr 2024

Function: Sales and Commercial

Unit: Business

Location: Snowhill, Birmingham, United Kingdom

Salary: competitive + benefits

Locations - Birmingham, Manchester, London or Bristol

Working 3 days together in one of our central offices and 2, wherever to suit you

Why this job matters

Have you ever wondered how the pictures you see on your TV actually get from the camera lens to your screen?

This role will not only give you behind the scenes access to how all this happens but you will be responsible for making this happen. Whether its Dancing on Ice, I'm a Celebrity, News at Ten or the Premier League Football you will help deliver this to billions of people globally.

The role holder will engage strategically with CxO's within global brands such as BBC, ITV, Paramount, WarnerBros Discovery and hundreds more to support the growth of BT Media and Broadcast through delivery of industry leading, award winning, innovative products out to the market.

Media and Broadcast have a unique, purpose built media network that transports high quality media feeds across the UK and through global networks. This makes us one of the very few telecoms companies globally with the reach for our customer base.

What you'll be doing

• Develop and grow new and existing products within the Media and Broadcast portfolio. Our diverse portfolio includes both fixed and cloud based solutions.
• Develop multiple business opportunities, each of which generates a long-term profitable revenue for BT.
• You will be responsible for the sustainable growth of the revenue and margin across the account with a focus on migrating to new services. Success will be achieved through the identification and closure of new deals for increased revenue and Incremental Contract Value whilst defending the existing revenues and margins in the accounts allocated.
• You will be responsible for the account strategy and coordinating with the virtual teams across different functions to manage overall sales and contract performance for a strategic account. Driving share of wallet, managing contract change control, developing new business whilst maintaining customer satisfaction.
• Additionally, you will ensure that we have accurate contact information for the accounts and drives access to insight and improvements to the overall experience.
• You will also seek to promote BT and its wholesale capabilities and to develop additional market opportunities for Wholesale.
• You will be a strategic professional, responsible for representing the Media and Broadcast team, selling our products, services, and solutions to the to achieve our ambitions of delivering growth across the business.

Skills we are looking for ....

• Sales professional skills - lead generation, positioning value, objection handling, influencing and negotiation through to sales closure
• Ability to successfully lead a complex bid with the bid team support.
• Commercial understanding, including pricing models and business cases, and experience of project planning and delivery.
• Leadership skills to lead virtual team to success
• Strategic thinker with the ability to problem solve and create innovative solutions.
• Excellent negotiation skills in all aspects of commercial deal handling including legal terms, finances and solution aspects. .
• Able to quickly build and maintain relationships at the most senior levels.

Experience we would like to see...

• Strong track record of sales achievement in large accounts with high revenues.
• Influences, develop, drive and motivate sales operations at both a tactical and strategic level.
• Ability to deliver on business objectives over and above the sales targets.
• Success in winning large complex bids with non standard T&C's and solution designs. (3-18 months sales cycle times)
• Experience of driving virtual teams to deliver necessary business results

Benefits

• Competitive salary
• On Target Commission
• Pension scheme (up to 10% BT contributions)
• Flexible Hybrid working
• Access to training and development to help you grow with us
• 25 days annual leave (plus bank holidays)
• Shares Plan
• Flexible benefits: cycle to work, healthcare, etc.
• Discounted BT products and services

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.