HR Specialist, Performance

Job Req ID: 32135

Posting Date: 18 Apr 2024

Function: HR

Unit: Business

Location: 1 Braham Street, London, United Kingdom

Salary: Competitive + Excellent Benefits

Location

Birmingham, Bristol, Belfast or London - hybrid working 3 days in the office, 2 wherever.

Why this job matters

In order for Business to achieve its strategy, we need to drive a sharper performance culture across everything we do. This role would own the end-to-end management of all our performance projects, from research and design to the delivery of initiatives. The role will work collaboratively with specialisms across HR and in lockstep with the business, incorporating cutting-edge best practices and insights to achieve sustainable change. This may involve managing multiple stakeholders across Business, as well as potential external suppliers.

What you'll be doing

• Shape and execute Business performance strategy, covering processes, goal setting, and manager development to align with cultural and leadership expectations.
• Lead end-to-end performance projects, particularly focusing on sales capability and frontline populations, involving key stakeholders to define problem statements and deliver outcomes.
• Manage global non-UK relationships for consultation on Performance changes.
• Collaborate with ER and HRBPs to drive local change delivery.
• Support best-in-class objective and goal setting, emphasising AGILE methods and performance management for enhanced collaboration and focus.
• Develop Performance-related initiatives to foster a high-performance culture, including L&D solutions and system/tooling changes.
• Analyse performance data to inform interventions and plans effectively.
• Continuously gather external best practices and innovative ideas to drive Business improvement.
• Manage the end-to-end performance lifecycle and provide input throughout.
• Act as a key liaison to the group performance community, advocating for Business needs and influencing direction, while collaborating on D, E, and I initiatives with team members in leadership, talent, and culture teams.

Skills and experience

• Subject matter expertise: Experience in designing and leading complex interventions.
• Track record of building strong stakeholder relationships and influencing outcomes.
• Deep HR specialist subject matter expertise, preferably in driving high-performance cultures.
• Experience of delivering HR change/transformation in a large complex global organisation.
• Data analysis, insight translating into compelling stories to drive decision-making.

Desirable:

• Experience working in unionised and global environments.
• Experience working within or supporting sales environments.
• Awareness of AGILE methodology.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people – whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but – more than that – you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• Up to a 10% on-target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100's of retail discounts including the BT shop

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.'

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.