Operational Change Manager

Operational Change Manager

Knutsford

As a Barclays Operational Change Manager, you will be responsible for delivering Operational change activities and supporting the development of CSO as part of Security Transformation & Delivery agenda. You will be responsible for ensuring all aspects of assigned are scoped, planned, tracked, and managed to successful completion, and for the successful delivery of projects to plan, budget and agreed quality and governance standards. This is an exciting opportunity to actively engage in ambitious and challenging projects.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

• Leading the creation, communication and implementation of Operational Change Initiatives in CSO

• Working with the PMO to foster initiative as necessary; creation and maintenance of detailed project plans covering all deliverables

• Assessing and managing risk; removing /reducing barriers towards realizing goals, ensuring mitigation actions are in place and managed

• Assisting the business strategy from business case through to initiation, requirement analysis, design, build, testing, implementation and closure

• Preparing business cases for new change initiatives including gathering, analysing and presenting cost and benefit metrics

• Providing regular and accurate reports on progress against plan to stakeholders and coordinating management of internal and third party resources

• Developing and communicating any change requirements with key stakeholders

• Ensuring projects and initiatives meet the agreed delivery requirements and that acceptance are managed against agreed acceptance criteria and to a defined plan

What we're looking for:

• Experience of working on operational change or business implementation activity, including communication planning and assessing training requirements

• Experience of managing change initiatives throughout the full delivery lifecycle

• Relationship building, stakeholder management and great communication skills

• Ability to challenge and offer alternative creative solutions to progress at speed and with quality

Skills that will help you in the role:

• Experience in leading and managing multiple stakeholders within a complex matrix environment across multiple geographies

• Experience of project mobilisation, initiation and planning in addition to management of established projects

• Skilled in the use of Microsoft Office, including spreadsheets, presentation tools, word processing and Project, and Programme Management software tools

• Experience using MS PowerPoint to visualize and present information to stakeholders, demonstrating excellent presentation and communication skills

Where will you be working?

Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

You will be based in Radbroke, Knutsford. The Barclays Technology Campus just outside Manchester is our tech command centre and a vital strategic powerhouse behind our global operations. The campus is set in a 64 acre self-contained site, in a beautiful green environment and it offers unrivalled facilities for work and for play. We have an onsite gym, as well as outdoor tennis, football and cricket areas, as well as onsite restaurant and coffee shops.

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