Resource Administrator, Subsidiary Accounts Completion Centres (SACC), Audit and Assurance

Connect to your Industry

Delivery Centre's provide unparalleled specialist support for the Audit and Assurance practice. To maximize the support the centre's can provide, we develop our resource planners to be able to plan and prioritize individuals' workflows to achieve not only the centers aims, but the team members development. You will be able to achieve this with the option to work flexibly, wherever you best realize that, whether that is at home or one of our offices.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As a Resource Administrator in the Subsidiary Accounts Completion Centre (SACC), you will support the operations team in facilitating the effective deployment of the centre's specialists. You will achieve this by working closely with specialists, engagement teams and your colleagues in the operations team to fully maximize the centre's resources to develop our staff and achieve key KPI's. The role is people-focused and founded on establishing effective working relationships with all key stakeholders.

Specific responsibilities:

• Be an integral member of the SACC operations team to create schedules which ensure that the best individuals are assigned to jobs and maximize the amount of resource utilized
• Ensure that specialists are appropriately matched to jobs which, are challenging and support their development
• Ensure accuracy of specialist schedules and the timely escalation of potential conflicts and issues
• Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution
• Liaising with other Audit Delivery Centre's to manage centre overflow of work
• Manage and respond to customer support queries in our dedicated customer support portal
• Support Audit teams with the management of their bookings

Connect to your skills and professional experience

• Computer literate - a strong working knowledge of Windows and Excel
• Confident and skilled verbal and written communicator - ability to cultivate trusted advisor working relationships with practitioners, business unit team members and the wider resource management function
• Ability to interact effectively with empathy, impact and discretion
• Flexibility and ability to learn quickly in a fast-moving environment
• Ability to plan, prioritise, multitask and manage a significant workload under pressure with excellent attention to detail
• Team player who uses initiative and takes ownership
• Portrays a professional, customer orientated image of resource planning
• Proactive and willing to go the extra mile
• Ability to gain an in-depth understanding of the Business Unit and wider Audit practice

Connect to your business - Audit & Assurance

We know it's not just about the numbers. Often, we let the technology take care of those. It's about the creative and collective thinking or our people. That's where the true insight is found. We're redefining the future of audit. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“I love how diverse my team is. We have people from all over the world and yet we get along so well with each other.”

-Alva, Audit & Assurance

Our hybrid working policy

You'll be joining one of our innovative virtual communities based in Newcastle, with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both an online and physical capacity. As well as remote working, you'll attend virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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