Corinthia Hotel
London
Salary average
3500 - 7500YEAR
Type of employment
Permanent, Full-time
Responsibilities
- Achieve positive outcomes from Guest queries in a timely and efficient manner.
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
- Demonstrate a high level of customer service at all times.
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments.
- Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts.
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
Skills used at work
- Ability to work on own or in teams.
- Ability to work under pressure.
- Experience in communication and good conduct.
- Good communication skills.
- Positive attitude.
Job posted: Apr 12, 2024
Expiration date: Apr 12, 2025