BLUESTONE ASSOCIATES LTD

Business support analyst

London,United Kingdom
  • Salary average
    32000  -  39000YEAR
  • Type of employment
    Full-time

Company

Responsibilities

  • provides technical support to IT users
  • advises users on how to resolve hardware and software problems
  • instals and upgrades hardware, cables, operating systems and/or appropriate software
  • facilitates user access to systems
  • refers more complex or intractable problems to appropriate IT professionals
  • researches possible solutions in user guides, technical manuals and other documents
  • maintains a log of work in progress, calls received, actions taken and problems detected
  • reports on commonly occurring queries to detect underlying problems

Skills used at work

  • Quick learner and stay up to date

Job posted: Apr 07, 2024

Expiration date: Apr 07, 2025