BLUESTONE ASSOCIATES LTD
London,United Kingdom
Salary average
32000 - 39000YEAR
Type of employment
Full-time
Responsibilities
- provides technical support to IT users
- advises users on how to resolve hardware and software problems
- instals and upgrades hardware, cables, operating systems and/or appropriate software
- facilitates user access to systems
- refers more complex or intractable problems to appropriate IT professionals
- researches possible solutions in user guides, technical manuals and other documents
- maintains a log of work in progress, calls received, actions taken and problems detected
- reports on commonly occurring queries to detect underlying problems
Skills used at work
- Quick learner and stay up to date
Job posted: Apr 07, 2024
Expiration date: Apr 07, 2025