Retail Store Manager 40 hours/week - Wakefield

Location: Wakefield
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: 40 per week

Who We Are
We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our retail teams to be the friendly face of Vodafone, where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience.

What you'll do
You'll work in a vibrant, ambitious culture with a strong focus on customer experience and helping build a better digital future for everyone.
When a customer enters your store, they will get that Vodafone feeling – a sense that they're welcomed, valued and have a friendly expert by their side who can advise them on our great products and services. Leading and supporting established teams, you will be an exceptional leader of people and have great coaching skills. Ideally, you will have a sales background with a track record in meeting and exceeding KPIs. Numbers focused you will be able to drive sales through your people and be able to take a holistic view to the business.

Who are we looking for?
Strong operational experience combined with energy and engagement with your teams and customers will enable you to thrive in this role. It can be a demanding role but for the right person, it's an amazing opportunity to progress themselves within one of the UK's most valuable brands.
Management of the Store and staff
Operational decisions for the store
Work alongside the Senior Store Manager and / Regional Manager and wider teams
Coaching developing and supporting the team
Training on new services and refresher training of relevant and required topics
Partaking in Vodafone's security vetting process whenever required

Who you are
Accountable for ensuring the store acts within the guidelines of the FCA
Conduct performance reviews
Personally, accountable for the performance of the store
Management of the store and staff
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.