Senior Data Analyst - Ecommerce

Senior Data Analyst | Ecommerce | Hatfield | Hybrid (2 days office)

About us:

Ocado Technology is putting the world's retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and systems that power Ocado.com, the world's largest online-only grocery retailer as well as the global ‘Ocado Smart Platform'. With everything from websites to fully autonomous warehouse that we design in-house, our employees need to be specialists in a wide range of technologies to help drive our business. We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment that our people love. Core values of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative culture

About the role:

You will drive data based decision making throughout eCommerce whilst envisioning the future of the consumer-facing side of the Ocado Smart Platform. We're looking for ambitious, creative problem-solvers who can challenge convention and make an impact. You responsibilities will include:

• Value- Identifying the fundamental metrics / KPIs behind the Ocado Smart Platform, the levers that drive them, and using these to help product managers unlock and track the value delivered by our products
• Architecture- Understanding where data resides, who owns it and how it is used throughout the platform, and identify opportunities for improvement.
• Tooling - Identifying and building reusable solutions to enable analysis to build on previous work.
• Problem solving- Use your skills and experience to find platform problems and opportunities, help to size them and understand the route cause and drivers to guide the product roadmap.
• Data democratisation- Empower teams with the right tools, reports and guidance to leverage insight to make better informed decisions
• Craft- Share best practice analytics techniques across Ocado Technology

What we're looking for:

• Working experience of SQL (Google BigQuery), Looker, and Google Sheets
• Demonstrable experience generating insights from data, preferably working as a data analyst.
• Ability to think strategically and lead data related projects.

Essential Toolkit

Analytics

• Designing KPIs and Metrics that matter
• Applying data analysis techniques and mathematical methods to complex problems
• Experience working with large/complex datasets, SQL and Python
• Building dashboards in self-service BI solutions e.g. Tableau, Looker

Communication

• Active listener
• Ability to simplify the complex and tailor output for any audience
• Collaboration
• Able to bring different skills and personalities together to deliver great outcomes

It would be great if you had (but not essential)

• Domain knowledge: Ecommerce, Supply Chain, Fulfilment or Logistics
• Experience of experimentation tools such as Optimizely

What do I get in return:

• Hybrid working model (2 days in the office)
• 30 days ‘work from anywhere' policy +
• Remote working for the month of August
• 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
• Pension scheme (various options available including employer contribution matching up to 7%)
• Private Medical Insurance
• 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
• Train Ticket loan (interest-free)
• Cycle to Work Scheme
• Opportunity to participate in Share save and Buy as You Earn share schemes
• 15% discount on Ocado.com and free delivery for all employees
• Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary)
• Free shuttle bus to and from Hatfield Train Station to the Hatfield HQ offices

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