HR Technology Product Specialist

Job Req ID: 30598

Posting Date: 17 Apr 2024

Function: Product & Propositions

Unit: Digital

Location: Snowhill, Birmingham, United Kingdom

Salary: Competitive + great BT benefits

Full time, 3 days a week together out of our Birmingham Digital Hub (flexible 2 days remote wherever).

Why this job matters

In the pivotal role of an SAP SuccessFactors Professional, your mission is to elevate the candidate and colleague experience through the Recruiting Management, Recruitment Marketing, and Onboarding modules. Your expertise extends to harmonising these elements with Employee Central and other leading-edge HR and Recruitment technologies, achieving outcomes that will positively impact our employer brand and help us attract and retain exceptional talent.

What you'll be doing

• Own and optimize global processes and systems in the Recruitment and Onboarding space.
• Engage as a Subject Matter Expert with internal colleagues, external user groups and SAP.
• Collaborate with key stakeholders, including Global Process Owners, Product Owners, Solution Administrators, Technology, and vendors.
• Configure, maintain, and operate the system to ensure seamless functionality.
• Manage SuccessFactors Updates and change requests for continuous improvement, utilising agile methodologies and using systems such as JIRA and ServiceNow.
• Provide in-life support for colleague issues and be the point of contact for escalations.

Skills and experience required for the job

• Understanding of the HR function within a global corporate organisation
• Excellent knowledge of a HR system (SuccessFactors desirable)
• Recruitment and Onboarding operational experience or knowledge
• A passion for HR, Recruitment and Onboarding technologies is essential
• Ability to communicate effectively to both technical and business audiences
• Strong problem-solving and troubleshooting skills
• Strong stakeholder management and relationship skills
• SuccessFactors experience and certification is desirable

Benefits

- Competitive salary

- 25 days annual leave (plus bank holidays)

- 10% on target bonus

- Life Assurance

- Pension scheme

- Direct share scheme

- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

- 50% off EE mobile pay monthly or SIM only plans

- Exclusive colleague discounts on our latest and greatest BT broadband packages

- BT TV with TNT Sports and NOW Entertainment

- 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.'

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.