Proactive Placements
North Shields,United Kingdom
Salary average
24000 - 27000YEAR
Type of employment
Permanent
Responsibilities
- Proactive Placements are delighted to be working with a Building Services company who are based in North Shields and are looking to recruit a full time Office Administrator. The successful candidate will be interested in working in a fast-paced, varied, and challenging environment. You will be proactive and a confident team player, with excellent communication skills and the ability to manage a diverse and complex workload. You will have a keen eye for detail excellent planning and organisational skills are essential. The main purpose of the role is to provide Customer Service Admin duties for the Service & Maintenance Department with responsibility for a high value amount of service contracts. Service duties include: - • Planning, allocating and organisation of Engineer’s workload and appropriate site visits. • Communicating with various customers daily, providing information regarding engineer • visits, and any work carried out, by providing relevant reports and quotations. • Organisation of renewal of contracts. • Plan and oversee all remedial works from ordering materials, delivery to site and • organising engineer’s workload through to job completion. • Ensuring all maintenance folders are up to date. • Preparing service packs for new customers. • Attend monthly contract meetings with various customers. • Ensuring monthly invoices for service, remedial and call out work are processed in Sage and e-mailed to Customers once the Works has been completed. • General office duties include, answering telephone calls and reacting to queries. Essential Requirements Candidates must be of smart appearance, PC literate and have full working knowledge and experience of Sage 50 Accounts, Microsoft Office, Excel & Outlook, and good attention to detail. Ideal Candidates will preferably have some form of technical background or experience of working in a fast-paced customer focussed service environment. This is a full-time position, and the hours of Work are Monday to Thursday, 8.30am – 5.00pm, Friday 8:30am to 2pm, with 30 minutes lunch break. Own vehicle with full driving licence, would be advantageous but not essential.
Job posted: Feb 27, 2024
Expiration date: Feb 27, 2025