Security Operations Analyst

Description

Security Operations Analyst, Global Security Office

Location Tampa, Florida or London, UK offices

We are seeking an experienced Security Operations Analyst to join the Global Security Office (GSO) team based in our Tampa, FL or London, UK offices. This position will report directly to the Senior Operations Manager. The Security Operations Analyst will be responsible for supporting day to day activities as outlined below to keep the operations, administration, and overhead processes in line with high-level GSO objectives.

ESSENTIAL FUNCTIONS

PROJECT MANAGEMENT SUPPORT (estimate 50% of time)

• Responsible for maintenance of GSO work portfolio including all internal, business-as-usual (BAU) and supporting projects.
• Assist Senior Operations Manager as required for overall project management initiatives in Security including attending and coordinating for monthly update team call.
• Experience in Planview preferred for project management.

OPERATIONS (estimate 50% of time)

Communications / Marketing

• Manage updates to internal and business-facing SharePoint sites.
• Heavy e-filing of documents and organization of folders, sub-folders, etc. in internal SharePoint site.
• Act as main point of contact for Marketing for all GSO branding, banners, brochures, Word templates and documents as needed.

Planning / Strategy

• Maintain GSO work portfolio list for tracking and updates as projects / work enters the pipeline.
• Strategy, risk score and project prioritization exercises for existing GSO work portfolio.
• Assist Senior Operations Manager with creation and distribution of fiscal year Security roadmaps

Team Certifications & Training

• Maintain tracking for all team members job-related certifications / affiliations.
• Acquire and complete Security-based certifications and training courses as appropriate.

Administration / Special Meetings

• Manage updates to Security Services and Cyber Platform catalogs.
• Responsible for updates to organization charts and other miscellaneous presentations.
• Extracting reports / ability to look up tickets in ServiceNow platform.
• Ad hoc set-up of meetings as requested by GSO Leadership.
• Heavy notetaking, meeting recordings and creation of meeting minutes.
• Booking conference rooms, ordering meals, other ad hoc logistics as necessary.

Vendor Management / Budget

• Support budgeting function and invoice administration.
• Assist team members with inquiries related to Concur and / or expense reports.
• Raise and process all POs for security vendors.
• Contract management support utilizing OnSpring application.

QUALIFICATIONS

• Bachelors degree with direct experience as an IT or Security Operations Analyst, experience in a professional services firm preferred.
• Knowledge of Security fundamentals.
• Excellent organizational, communication, collaborative and interpersonal skills to foster respect and teamwork with internal and external partners.
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines.
• High professional and ethical standards for handling confidential information.
• Strong interpersonal, communication and relationship building skills.
• Diligent with attention to detail.

MAIN APPLICATIONS

• MS 365 Suite
• MS Teams
• Box
• SharePoint Online
• ServiceNow
• Salesforce
• OnSpring
• Planview
• Concur
• OneNote
• Adobe Pro

Diversity & Inclusion

A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.