Manager, Operating Model Transformation – Capital Markets, Consulting

Connect to your Industry

The Operating Model Transformation – Capital Markets practice has a history of building deep and long-lasting relationships with our clients. We are proud to provide an unrivalled service and experience through a collaborative partnership with our clients to maximise their effectiveness, efficiency and profitability. Our team is passionate about delivering change to the financial services industry, with digital innovation at the heart of our approach. Our practitioners work on a variety of projects which include design and delivery of operating models, process transformation and automation, cost reduction, structural reform and regulatory change.

The Operating Model Transformation – Capital Markets team recognises that our success in the industry is due to our incredible people. We invest heavily in our practitioners providing them with the right tools, training and working flexibility to enable them to deliver and be successful in a rewarding and motivating working environment. Teamwork is also something that we emphasise and we bring the Operating Model Transformation – Capital Markets team together on a regular basis to share.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Investment Banks are experiencing a unique set of conditions which requires them to change the way they operate. Whilst innovation can unlock a number of opportunities, Investment Banks need to understand how to transform in order to become more efficient. As a Senior Consultant in Operating Model Transformation – Capital Markets, you will work on complex projects to identify opportunities for Investment Banks to become more efficient, identifying cost reduction opportunities, applying new technologies as well as re-thinking the business and operating model.

You will have the opportunity to learn and grow by using the practice's sophisticated tools and methodologies, whilst having the opportunity to build meaningful client relationships. You will also have the chance to work with and learn from some of the top practitioners in our firm.

To be successful in this role, you will need to have had exposure to project work and be able to understand front-to-back operations as well as the full trade life cycle so that you can provide tangible solutions.

You should also be able to develop strong relationships, contribute innovative ideas, and manage change and ambiguity effectively and confidently. Your existing industry and project management knowledge/experience will be critical and will support your development in the team. We will provide you with the appropriate support to continually develop yourself, add real value and build credibility in the industry from an early stage.

Assignments will be focused on all aspects of:

• Cost reduction / simplification
• Operating model design and implementation
• Process re-engineering
• Process intelligence and automation
• Business architecture
• Digital transformation
• Technology delivery

Connect to your skills and professional experience

As a Manager in Operating Model Transformation – Capital Markets, you will be responsible for understanding the client's needs and will lead on:

• Producing quality deliverables that could entail designing and implementing operating models for transformation programmes;
• Analysing the cost base of banks / functions to identify cost reduction opportunities;
• Overseeing process transformation using various methods e.g. traditional lean methods, process mining, intelligent automation, analytics etc;
• Developing new business requirements;
• Managing work streams on large scale technology programmes.

You will also be expected to lead and manage more junior team members as well as to lead and support internal projects and business development work.

To qualify for the role you should have:

• Delivery experience in Capital Markets within a Professional Services firm or internal consulting / change experience at a major Capital Markets institution
• Experience in investment banking and Capital Markets industry, front-, middle- or back-office processes etc.
• Technical or business line experience in a key area in Capital Markets – e.g. Front Office, Operations functions, Trade Life Cycle (Pre-Trade / Post Trade processing), Securities Processing, Collateral Management etc.
• Experience managing small engagements and teams
• Project experience in one of the following: cost transformation, process analysis and transformation, Target Operating Model, payments transformation, technology delivery
• Strong problem solving skills with ability to clearly structure analysis
• Proven change management and change delivery ability
• Excellent communication and interpersonal skills
• Excellent relationship / stakeholder management skills
• Advanced PowerPoint and Excel skills

Additional desirable experience includes:

• Experience in developing cost models and business cases
• Experience in process intelligence tooling (process mining, communications mining etc.)
• Ability to implement via agile methodologies
• Digital experience and knowledge, with interest in disruptive technologies e.g. AI, analytics, process automation etc.
• Experience in understanding business requirements with the ability to convert them into solution designs
• An understanding of how technology architecture supports the F2B trade lifecycle e.g. understanding of pre-trade systems, risk management systems, post trade systems etc.
• Ability to analyse large data sets (e.g. trade data) and use industry standard tooling e.g. Alteryx, PowerBI, Tableau etc.
• Understanding of the impact of the net zero transition on business models
• Experience in sustainability-driven transformation

Connect to your business - Consulting

Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“I see my role as helping and preparing the business towards new ways of working and guiding them along the change journey. I am passionate about people and constantly thinking about how I can make change easier for any impacted team.” -Sophia, Consulting

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” -Dan, Consulting

"I get to work on projects that help clients in a sector I feel truly passionate about.” -Rhiannon, Consulting

“It's such an inspiring place to work; everyone you talk to is working on something interesting.” -Gillian, Consulting

Our hybrid working policy

You'll be based in (London) with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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