Eastbourne Nails LTD trading as Princess Nails and Beauty

salon manager

Eastbourne,United Kingdom
  • Salary average
    27000  -  30000YEAR
  • Type of employment
    Full-time

Company

Responsibilities

  • Personnel Oversight: • Recruit, train, and supervise nail technicians and support staff. • Create and manage staff schedules, monitor performance, and provide constructive feedback. • Ensure adherence to professional appearance and salon protocols. Client Interaction: • Welcome and assist clients to foster a positive and inviting atmosphere. • Address client concerns promptly and resolve issues or complaints. • Actively promote and upsell salon services to enhance customer experience and boost revenue. Inventory Control: • Manage inventory of nail care products, tools, and salon supplies. • Place orders and restock supplies as required, optimizing costs and minimizing waste. Financial Administration: • Monitor daily sales, oversee cash registers, and maintain accurate record-keeping. • Develop and manage the salon's budget, striving to meet financial targets. Hygiene and Compliance: • Guarantee compliance with health and safety regulations within the salon. • Uphold cleanliness and sanitation standards for equipment and workstations. Promotion and Marketing: • Collaborate with the marketing team to plan and execute promotional initiatives. • Foster customer retention and attract new clients to the salon. Facility Management: • Supervise the maintenance and repair of salon facilities and equipment. • Coordinate with contractors and service providers as necessary. Qualifications: • NVQ Level 5 Beauty Therapy or equivalent preferred (but not mandatory). • Strong leadership and interpersonal skills. • Exceptional customer service and communication skills. • Knowledgeable in nail care techniques, products, and trends. • Ability to thrive in a fast-paced, dynamic environment. • Basic financial management and budgeting knowledge. • Proficient computer skills for scheduling and inventory management. • Familiarity with health and safety regulations in the beauty industry. • Proficiency in Vietnamese is advantageous.

Skills used at work

  • • Strong leadership and interpersonal skills. • Exceptional customer service and communication skills. • Knowledgeable in nail care techniques, products, and trends. • Ability to thrive in a fast-paced, dynamic environment. • Basic financial management and budgeting knowledge.

Job posted: Nov 24, 2023

Expiration date: Nov 24, 2024