Business Process Transformation Lead

Location: Home-based (With Occasional Travel to Newbury)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time

*Home-based

At Vodafone UK our homebased working means you'll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative, and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who we are

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join us at the heart of Vodafone UK in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

What you'll do

The Business Process Transformation Lead role is a key part of the Radical Simplification and Automation (RSA) team who are accountable for transforming the Vodafone UK (VFUK) end to end process to a lean / simpler and effective digitalised and automated process organisation. Typically in large corporates, over many years steps are added to processes resulting in time consuming, ineffective and costly processes and the RSA team are a key team within Vodafone when it comes to counteracting that.

The Business Process Transformation Lead will guide and enable the Business Process Architect, Data Analytics, Automation Consultant, SME's and Process Owner to radically eliminate steps from the process, create a simple fit for purpose and cost-effective process and implementing automation where possible. Importantly, the Transformation Lead is also accountable to coach the Process Owner and SME's involved in the end to end processes to achieve to the desired outcome. An objective of working in this way is to instil the organization to adopt the RSA methodology to be able to do continues improvement on the transformed process. Key accountabilities include:

• Define the business process transformation strategy for the opportunity based on the RSA methodology


• Alignment with key stakeholders on business value creation


• Create a high-performance squad


• Facilitate agile ceremonies for team that have local and remote team members


• Facilitate the processes related to the completion of tasks and the identification of dependencies with other teams


• Coach product owners on backlog management and user story writing and splitting


• Collaborate with internal customers to transform ways of working


• Demonstrate an attitude of empowerment to create leadership at all levels

Who you are

• Experienced business process transformation professional


• Able to combine business transformation expertise with strong delivery and stakeholder skills


• Telecommunications experience is highly desirable


• Familiar with working in an Agile environment


• A Lean Six Sigma background, and/or some of the following: Prosci, PMP, PRINCE2


• Excellent influencing and presentation skills at a senior level

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

#LI-Remote