Job Req ID: 25296
Posting Date: 17 Apr 2024
Function: Product & Propositions
Unit: Digital
Location: Snowhill, Birmingham, United Kingdom
Salary: Negotiable
This role can be based at Birmingham or Manchester with 3 days per week in the office and 2 wherever.
Why BT Digital?
The Digital unit spearheads BT's digital transformation, ensuring exceptional customer and colleague experiences, and crafting the innovative products and services our users' demand. Digital's mission encompasses digital innovation, platform delivery, and product development. Our unwavering commitment is to enrich user experiences and enable customers and colleagues to efficiently achieve their goals at scale.
When we say you're welcome here at BT, in line with our manifesto of being sustainable, responsible, and inclusive we really mean it. We want our teams to fully represent the communities we serve. We're open and understanding, so if you need us to make some adjustments to the interview process, let us know. We encourage and celebrate working flexibly, whether that means working certain hours to help with your lifestyle. Talk to us and let's see what we can do.
Why this job matters
As a Product Manager, you'll define and orchestrate the creation of new products, propositions, and services for our BT colleagues. You'll wield a substantial degree of autonomy while skilfully balancing a user-centric approach, ensuring consistency in the exceptional digital experiences you create.
Your role will require expertise in Agile methodologies, a keen grasp of cross-disciplinary dynamics and proficiency in User Research, Product Strategy & Content Design. You'll also bring experience in working with off-the-shelf and third-party products (e.g. Success Factors, JIRA), applying best practices, evidence-based insights, data-driven strategies, and research to continually elevate our experiences and product decisions.
You will work to foster a culture of high performance and cross-functional collaboration. You'll collaborate closely with Business Analysts, User Researchers, Product Designers, Technical Architects, Service Designers, Engineers, and stakeholders to shape the future of BT.
What you'll be doing
The skills and experience you'll need to succeed
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
Diversity & Inclusion
We hire for culture add, not culture fit. We embrace and encourage everyone to bring their unique personalities to the team, fostering an environment where they can freely express themselves with confidence and support. Our commitment to hiring people from diverse backgrounds enhances our team's values and enriches the quality of our work, allowing us to collectively achieve more than the sum of our individual contributions.
How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Job posted: Apr 17, 2024
Expiration date: Apr 17, 2025