BLUESTONE ASSOCIATES LTD

Systems support officer

London,United Kingdom
  • Salary average
    32000  -  39000YEAR
  • Type of employment
    Full-time

Company

Responsibilities

  • Provide technical support to staff members regarding hardware, software, and network issues.
  • Install, configure, and maintain computer systems, peripherals, and software applications.
  • Troubleshoot and resolve technical problems related to computers, printers, projectors, and other equipment.
  • Ensure the security and integrity of the organisation's IT infrastructure, including data backups and virus protection.
  • Assist in the development and implementation of IT policies, procedures, and best practices.
  • Train staff members on the proper use of technology tools and systems.
  • Monitor system performance and conduct regular maintenance to optimise efficiency.
  • Collaborate with external vendors and service providers to address technical issues or procure necessary equipment.
  • Keep abreast of emerging technologies and recommend upgrades or enhancements to existing systems.
  • Document technical processes, procedures, and troubleshooting steps for reference and training purposes.

Skills used at work

  • Effective Communications

Job posted: May 03, 2024

Expiration date: May 03, 2025