SRE Manager

Location: London OR Newbury + *Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri

*Hybrid

At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

As an SRE manager at Vodafone, your leadership within Cloud Engineering will be pivotal to advancing and delivering our Cloud strategy across the UK. We're on a mission to bring a consistent, pipeline driven engineering experience for our develops within the UK and beyond. As a part of the Cloud Engineering team, your responsibility will be to coach and lead others in championing platform engineering/SRE best practise and making every interaction with cloud engineering as easy as possible. This isn't just a people management role; you will lead a team of talented SRE's who hands on building are and supporting hundreds of developers. We're looking for a candidate that can think and communicate strategically but also roll their sleeves up and get involved in technical challenges supporting our engineering teams.

If you are passionate about driving innovation and change across Vodafone's Cloud Engineering team and leading the way in securing, monitoring, and improving Vodafone's cloud infrastructure – then come on board! It is an exciting time to be in the Vodafone Cloud Engineering team!

Who We Are

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join our Digital teams where we harness the power of digital and embody the spirit of innovation to deliver the best solutions for our customers.

What you'll do

• You will be responsible for the technical Strategy and delivery of the UK Cloud Engineering Customer Reliability Team. Providing guidance and best practise to the rest of the cloud engineering team.


• You will be leading a team of 6-8 engineers who are focused on ensuring our customers are getting the most out of our platform offering to build reliable, performant applications that have zero barrier to change.


• You will work with your team to build, monitor, and troubleshoot customer capabilities.


• Your team will be the face of cloud engineering, owning customer technical requirements.


• You will own the customer onboarding process and program, ensuring that customers can get the most from our platforms ideally without having to raise a ticket.


• You will own the rapid prototyping initiatives, working with customers in a satellite model to quickly develop urgent customer requirements.


• You will work with service providers to ensure Vodafone is getting the most out of their platforms.


• You will lead on sustainable incident response and blameless post-mortems.


• You will use your expertise of the latest services and capabilities to conduct talks to the wider Vodafone engineering community and the external engineering community.

Who you are

• You will have in-depth software development experience, knowing how to write distributed, high-performing applications.


• You will have experience in building, securing, and running globally distributed systems.


• You will use your deep knowledge and experience of DevSecOps tooling and services to understand, monitor and mitigate challenges concerning the security posture of our cloud infrastructure.


• You will have the ability to explain technical concepts to non-technical stakeholders.


• You will have experiences of working with cloud computing, specifically AWS or GCP, and Infrastructure as Code (Terraform and/or CloudFormation)


• You will have a proactive and systematic attitude to problem-solving: looking to find areas of improvement and performance bottlenecks.


• You will have in-depth knowledge of CI/CD and enabling DevSecOps at scale.

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.