Executive Assistant - Unsecured Lending

Job ID: 0000JPR0

Location: London, United Kingdom | Birmingham, United Kingdom

Area of interest: Branch and Retail Banking

Job type: Permanent - Full Time

Work style: Hybrid Working

Opening date: 02-May-2024

Closing date: 30-May-2024

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

The purpose of the EA is to provide a high quality administrative and secretarial support to the Managing Director of Unsecured Lending and the Head of Portfolio, Unsecured Lending and to assist with the management of the high volume of e-mails and take full responsibility for diary management to ensure deadlines are met.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Organise schedules, maintain diaries and arrange meetings as appropriate, involving multiple senior stakeholders & Be responsible for planning both internal and external meetings on behalf of the MD Unsecured Lending and the Head of Portfolio
• Receive, assess and monitor e-mails on behalf of MD Unsecured Lending, HBUK
• Arrange travel (national and international) and manage itineraries, Process and manage Expenses
• Manage confidential and sensitive material/information
• Administer ad-hoc projects and tasks as required
• Provide support for Unsecured Lending Directs as and when required
• Co-ordinate activities, events, resources, and offsite meetings as and when required
• Establish a strong relationship with key internal and external stakeholders as appropriate

Requirements

To be successful in this role you should meet the following requirements:

• Past working experience in a relevant role, i.e. Secretarial background is preferable within a financial services environment with diary management experience
• Relationship management with senior stakeholders, collaboration and influencing skills
• Proficient in IT, i.e. Outlook, Excel, Word, HR Direct and in-house systems
• Both spoken and written communication skills with experience of adapting your style and approach to the audience.
• Supported project team/managers, showing an understanding of the basic principles of project management
• Outstanding planning and organisation skills – dealing with multiple tasks and deadlines under pressure
• Ability to multi-task, and manage completing priorities and agenda

This role is based in London.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500