Transformation Specialist

Job Req ID: 32873

Posting Date: 2 May 2024

Function: Strategy, Transformation & Business Intelligence

Unit: Networks

Location: 1 Braham Street, London, United Kingdom

Salary: Competitive with great benefits

Why BT?

We've always been an organisation with purpose; we connect for good. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart, we're a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport.

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism, and resilience to help propel us forward, we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers. If that's you, and what you're looking for.

We'd love you to be part of our future.

Why this job matters

The Business Change Specialist executes a range of workstreams in delivering the design, development and implementation of policies, processes and working methods progressing the BT Group's change agility and capabilities.

Network Services delivers and operates market-leading, premium products and services that leverage the power of our networks, and that are used by tens of millions of customers every day, including: voice, mobile, fibre broadband, TV, emergency services (including 999), as well as services for global enterprise customers, along with more than 95% of the UK's broadcast content via BT Tower in London.

In the Transformation Team you'll be working with colleagues across Network Services to deliver transformation initiatives that will help achieve our business goals.

What you'll be doing

• Preparation of analysis and reporting for programme meetings.
• Provide administration support for planning, action tracking and risk management.
• Lead co-ordination of programme events and workshops.
• Deliver transformation communications and storytelling.
• Maintain the programme knowledge repository including training collateral.

The skills you'll need

We are looking for someone who enjoys collaborating with a wide range of people, who has a great can-do attitude and focuses on driving valuable outcomes for our colleagues and customers.

• A methodical approach to work with a strong focus on attention to detail.
• Critical thinking; able to analyse, challenge and recommend content.
• Strong presentation and communication skills; able to translate complex topics into simple and meaningful messages.
• Ability to work successfully in a dynamic and sometimes ambiguous environment.
• Proficient in using Microsoft Excel and PowerPoint.

Benefits

Tailored training and development opportunities to continue to build your career

25 days' annual leave (not including bank holidays), increasing with service

Life Assurance

Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%

Direct Share scheme

Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

50% off EE mobile pay monthly or SIM only plans

Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment

Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks

3 volunteering days per year

Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network

Interviews

In an effort to ensure fairness and equal opportunity, BT will be sending interview questions prior to your scheduled interview. This practice aims to provide candidates with ample time to prepare and showcase their skills effectively. However, please be aware that probing questions may also arise during the interview process to delve deeper into specific areas of expertise or experience. I encourage you to be prepared for such inquiries and approach the interview with confidence and readiness to discuss your qualifications in detail.

Please note, this is a trial with the aim to ensure we offer the best experience for all involved, with equality being paramount. Therefore, any feedback during this time is welcomed.

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.'

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.