Area Manager Days

About us:

Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fuelled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

About the role:

We are looking for a proactive, energetic and enthusiastic Area Manager at our new Customer Fulfilment Center (CFC) in Bristol to work Days. You will be managing the performance of designated operating areas within the CFC, whilst working closely with multiple departments to achieve site targets. You will be part of a tiered management team reporting to Shift/Operation managers and will be key in shaping and delivering an outstanding employee experience for your teams and will encourage self improvement, training and development.

Following a shift pattern working any 4 out of 7 shifts (including weekends) in an operational 24/7 environment. Shifts are 12 hours in length and your start time will vary depending on the area in which you are working.

You will be:

• Delivering the new starter on-boarding experience, developing your team and driving retention
• Responsible for the delivery and reporting of specific area KPI metrics, including Productivity, Delivery on Time, Order Fulfilment and Employee Retention, whilst managing individual performance against these agreed standards and targets
• Driving the training and coaching of Coordinators and Personal Shoppers in your team, promoting progression and personal development, whilst ensuring they have the tools to perform their job to the highest standards
• Maintaining health and safety standards, promoting a positive on-site safety culture ensuring SSOWs/Risk Assessment materials for your business unit are fit for purpose are adhered to
• Championing continuous improvement of your designated area – regularly focusing on and proactively seeking to implement smarter ways of working or adopt best practice ideas whenever reasonably practical, to improve overall work area/ zone productivity.

About you

The ideal candidate will be working with our 5 Pillars - Safety, People, Customer, Delivery and Cost. You would have previous management experience in the warehouse /logistics environment and have knowledge of Health and Safety and Food safety compliance. You have strong verbal, written and numeracy skills and can use your Microsoft skills to interpret data and have demonstrable problem solving skills. Experience in conducting formal meetings, understanding and applying the relevant policies appropriately is desired. You enjoy working in a fast-paced environment and have knowledge of warehouse operating systems, core reporting tools and Mechanical handling equipment.

What do I get in return?

Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. Private healthcare; Car salary sacrifice and Cycle to Work schemes; A range of amazing benefits, including Free Shares and Life Assurance; 15% off your Ocado.com shopping; Company shop offering discounts of up to 70% on groceries from leading brands and major retailers; Exclusive travel, retail and leisure discounts nationwide; 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete); Enhanced Pension scheme, matching employee contributions up to 7% of salary; Employee Assistance Programme.

We're in it together, we are proud of what we do, we can be even better