Company
Vodafone is a leading telecommunications company in Europe and Africa.
We connect for a better future, using technology to improve people’s lives and enable an inclusive, sustainable digital society.
We are guided by our Social Contract – how we bring our purpose to life through what we do. It is our commitment to society, customers, and governments to connect rural communities, to enable access to education, healthcare, and financial services; and to help businesses. With these actions we also contribute to the success of United Nations Sustainable Development Goals.
Through our business, we aim to build a digital society that enhances socioeconomic progress, is inclusive for all and does not come at a cost to our planet.
Responsibilities
- We are looking for a SoHo (Small Office Home Office) - Business Direct Sales Advisor to join our New Logo team. You will have a focus on selling from our product portfolio and building long lasting relationships with new customers.
- You will be able to differentiation from competitors through solution selling, driving revenue, margin, and volume through mobile and converged.
- You will be driving NPS improvement through end-to-end customer experience.
- You deliver commercially responsible decisions in every interaction ensuring the needs of the customer and Vodafone are met.
- You will provide a high quality of service and ensure that all the work you are given is completed accurately.
Location: Stoke Contact Centre + *Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
*Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
What you'll do
We are looking for a SoHo (Small Office Home Office) - Business Direct Sales Advisor to join our New Logo team. You will have a focus on selling from our product portfolio and building long lasting relationships with new customers.
- You will be able to differentiation from competitors through solution selling, driving revenue, margin, and volume through mobile and converged.
- You will be driving NPS improvement through end-to-end customer experience.
- You deliver commercially responsible decisions in every interaction ensuring the needs of the customer and Vodafone are met.
- You will provide a high quality of service and ensure that all the work you are given is completed accurately.