PMO Lead

Job ID: 0000JYT0

Location: Birmingham, United Kingdom

Area of interest: Operations

Job type: Permanent - Full Time

Work style: Hybrid Working

Opening date: 01-May-2024

Closing date: 08-May-2024

Job description

Some careers shine brighter than others.

If you're looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Digital Business Services (DBS) provides essential support for the bank through operations, technology, key central business services such as procurement and real estate management, and a worldwide network of Chief Operating Officers.

Within DBS, the Deputy Chief Operating Office (DCOO) comprises a set of outcome-focused service pillars including Corporate Services, Chief Control Office, Digital Business Transformation Services, ServCo Management, Group Transactions Implementation, as well as regional oversight for Canada, Latin America and Middle East and North Africa.

A major programme supported by the DCOO function, the Sustainability Execution Programme is coordinating group-wide delivery to achieve our Sustainability goals and commitments. Overseeing all change across the bank for progressing towards our goals in carbon dioxide emissions reductions in our balance sheet, net zero policy development & implementation, sustainable finance and investing, transitioning our customers, emissions from our operations and the extensive data, technology, risk and finance work to support.

We are looking to expand the programme team to support in several key areas, leading the development of strategy, planning, measurement, and achievement of our goals.

The PMO lead will report to the SEP Strategic Change Director and may have direct reports. These may be PMO staff, Project support staff or administration staff.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Support cross programme planning, risk, issues, monitor and drive change programmes, manage governance and reporting activities.

• Be responsible for following the Group Change Framework, using standard project management tools such as Clarity and work closely with colleagues in the Sustainability Execution Programme team.

• Oversee the programme statuses, delivery across all HSBC lines of business and brands against the regulatory deadlines, managing all governance forums. Prepare documents to senior stakeholders, including the C-level stakeholders.

• Provide feedback on reporting submitted, discussing items requiring further clarification, manage risk and issues and highlighting gaps in reporting which require remediation.

• Oversee the management of project documentation, process documents and information sources

• Management and monitoring of project governance arrangements

• Definition of delivery standards, and implementation & tracking of these standards across programme

• Control of budgets and business case.

Requirements

To be successful in this role you should meet the following requirements:

• Hands-on experience of project management approaches, methodologies, and tools (including Clarity) is highly important.

• Have extended practitioner experience of working in a banking environment and change & governance management programmes / projects.

• Leading a PMO function in a complex, matrixed organisation is crucial. Demonstrating thought-leadership and gravitas whilst working with large groups of stakeholders.

• Group Change Framework understanding is essential to success in this role, or the demonstration of working with similar change frameworks.

• Proven ability to build trusting partnerships with stakeholders and business sponsors, influencing decisions across domains at all levels.

This role is based in Birmingham, Bristol, Sheffield, Leeds.

Opening a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500.